Chris Wellington “The Recruiting Guy”, President, The Wellington Group

This is a line we either hear every day or we ask each other jokingly here at The Wellington Group. See we get this question from various clients we are calling or those who reach out to us for help with their talent search needs. We also seem to be asking this a lot of both other recruiters and VARIOUS vendors that want us to lock into some over-priced contract to attain more “resume traffic flow.”

So, Human Resources and company Hiring Managers or Executives ask all the time now, “Do you really have candidates?” This is for good reason, in two parts. The first, they have exhausted their own candidate pool and resume flow or the flip side is happening and they are just too overwhelmed to go through all the applicants! The second part to this question involves all the countless one-time callers from various recruitment firms, staffing companies, mom and pops firms, or recruiting professionals who see their needs and are looking for new clients. Well why then would they (HR and Hiring Managers) continually ask this question if they need the help? Easy, too many recruiters who call and say, “We have the people for this job,” and a few days later…nothing, nada, zilpo, zilch. Not in their niche, did not truly have the candidates or was the sales person for the recruiting company and they are now trying to sell the recruitment team on this new client…crazy!

“Mr. Wellington, this is Jack from ABC Recruitmentpros, Inc and we have people to meet your needs…” Calls I get, or my staff does, daily from another firm or from those in our recruiting networks who seem to have people…not really. Again, what we get is either NOTHING or they send us people who have a few keywords and no true sound interview details as the recruiter/firms has not honestly read the job description off our website. “Jack, we don’t need a 30 year career Scientist for a Jr level Chemist job.” Extreme example, perhaps but nonetheless it’s true. Just looking to move some paper and not truly looking for that ideal career match for their candidate.

Finally it’s the vendors we get massive calls from, or in my consulting I hear about all the time from clients. Yes the product or service sounds great, but is it? What can they guarantee? What, no guarantees in the job board, job posting, job anything space…nope! You get a contract and service, can’t find what you need here (like I said you would in my sales pitch) then on to my next potential client while you burn up valuable time using our tool in hopes to find some, any relevant talent.

So what can you learn from this…it depends? What side of the desk or phone are you sitting on? If you are on the HR or hiring side, ask for references from current clients, search their site to see if they really have other similar candidates or current talent searches (no matter what vendor), heck even look at their LinkedIn profile for details about their recruitment expertise. But, what you should be doing is negotiating a way out, if in a short amount of time the service or tool is not performing. If in fact you are making that call into a client, good. Just ensure the database, network or tool you are trying to push is what the client needs and wants. Are you in their niche? How many similar clients has your firm / tool serviced? What is the count of those types of people in your database, tool or network? Will your recruiters truly engage and help your new client find this person?

It floors me that clients will ask many of these questions of our firm or expect us to layout why a person is an exact fit with painstaking detail but turn around and take anyone on who “may” have a solution but “has” no clue to these answers. Maybe I can just start saying, “I don’t know.” Not a chance. Do your homework and make sure your call into HR, a Hiring Manager or a fellow recruiter is advantageous and not a time waster. After all, time has become even more precious in the changing World of Work as we are all doing a lot more with a lot less.

Do you really have candidates? Great, well let’s get them to work and get this economy moving!

Chris

To hire The Recruiting Guy as a speaker or trainer visit The Recruiting Guy or contact The Wellington Group @ info@thewellington-group.com. 

Chris Wellington “The Recruiting Guy”, President, The Wellington Group

When did granny start “text speak?” I mean come-on, my mother using a cell phone to do more than tell my father she is on the way home and what’s for dinner or a true emergency situation was a big stretch, but not anymore. Now if she can’t read my blog post, see me respond to “Facepage” as she calls it or is not Skype-ing one of my three kidos to check on them, we are in trouble. Serious, granny is not LOLing when she needs to get a hold of one of the four of us, she needs to do it now!

OK mom, grandma(s), sis, cousins, family all over the world and friends…and of course the job seekers and fellow recruiters or HR professionals. The world has changed, and with that, the World of Work has dramatically changed, and continues its evolution at a daily rate! My I-Phone asks to update apps every day, just when I am getting to the mastery level of most of them.

One quick indicator of this is the recent Pew Research Center’s study on, “Americans and their gadgets.” Yes, 85% of Americans now own a cell phone…85%. How many actually own or have home telephone service anymore? I think a more amazing fact is that more people have a cell phone than a computer, 85% to 76%. Why not? With all the new smart phones out there you can get to the web and “Facepage” without having extra baggage!

So what does this mean for recruiters and HR professionals? Great question and if you are asking it now then you are falling behind the times. For instance, many of my clients text me quick notes now, interview updates or if they have a new staff need. They can get my twitter feed right from The Wellington Group main page, and for my international clients, they can just click on the blue phone number and Skype me from any device or computer in the world. Some will even do “face-time” live just to hear my Southern-Alaskan accent. Candidates can get SMS tweeted job alerts, various tips on resume writing, job hunting secrets, etc all by way of text or through numerous smart phone apps and social media we feed into now.

Many of the latest tools, and even some of the tried and true technology, have adapted. I have people on yahoo IM which is now embedded into my ATS and Outlook so I can text or SMS to their profile just as if I am on yahoo all the time. And if we need to send out an urgent job alert to specific people in a niche or say at the CEO level (yes, they ALL have these apps on their smart phones)…one, two, three and see who calls me back! And don’t get me started on our VoIP office system…its “sick.” In fact we have yet to unlock all the capabilities this technology has to help us to get the right people, for the right job in a very efficient and short amount of time. That is recruiting!

So what are you doing to ensure your job search is also leveraging technology to get you to the right recruiter fast? Recruiters, what are you using now to help you uncover that hidden gem of talent by alerting niche groups of your latest staff opening or even temp recruitment need (wow major possibilities coming in a later blog on the impact to the temp world).

OK, so mom is texting as is John to confirm his interview so I need to hit the I-Phone, plus Ray has figured out how us single parents can order a great meal with a few touches to the screen…way cool! Stay tuned for more tips on leveraging technology in the ever changing World of Work.

Make it an excellent day!

Chris

**Note, we will not catch my father even answering his cell phone, when grandpa starts OMGing, then we are all in REAL trouble!

To retain The Wellington Group on your current talent needs, contact us at info@twgrecruiters.com or +1 910-338-2795. You can visit us on the web at www.twgrecruiters.com.