This is a line we either hear every day or we ask each other jokingly here at The Wellington Group. See we get this question from various clients we are calling or those who reach out to us for help with their talent search needs. We also seem to be asking this a lot of both other recruiters and VARIOUS vendors that want us to lock into some over-priced contract to attain more “resume traffic flow.”

So, Human Resources and company Hiring Managers or Executives ask all the time now, “Do you really have candidates?” This is for good reason, in two parts. The first, they have exhausted their own candidate pool and resume flow or the flip side is happening and they are just too overwhelmed to go through all the applicants! The second part to this question involves all the countless one-time callers from various recruitment firms, staffing companies, mom and pops firms, or recruiting professionals who see their needs and are looking for new clients. Well why then would they (HR and Hiring Managers) continually ask this question if they need the help? Easy, too many recruiters who call and say, “We have the people for this job,” and a few days later…nothing, nada, zilpo, zilch. Not in their niche, did not truly have the candidates or was the sales person for the recruiting company and they are now trying to sell the recruitment team on this new client…crazy!

“Mr. Wellington, this is Jack from ABC Recruitmentpros, Inc and we have people to meet your needs…” Calls I get, or my staff does, daily from another firm or from those in our recruiting networks who seem to have people…not really. Again, what we get is either NOTHING or they send us people who have a few keywords and no true sound interview details as the recruiter/firms has not honestly read the job description off our website. “Jack, we don’t need a 30 year career Scientist for a Jr level Chemist job.” Extreme example, perhaps but nonetheless it’s true. Just looking to move some paper and not truly looking for that ideal career match for their candidate.

Finally it’s the vendors we get massive calls from, or in my consulting I hear about all the time from clients. Yes the product or service sounds great, but is it? What can they guarantee? What, no guarantees in the job board, job posting, job anything space…nope! You get a contract and service, can’t find what you need here (like I said you would in my sales pitch) then on to my next potential client while you burn up valuable time using our tool in hopes to find some, any relevant talent.

So what can you learn from this…it depends? What side of the desk or phone are you sitting on? If you are on the HR or hiring side, ask for references from current clients, search their site to see if they really have other similar candidates or current talent searches (no matter what vendor), heck even look at their LinkedIn profile for details about their recruitment expertise. But, what you should be doing is negotiating a way out, if in a short amount of time the service or tool is not performing. If in fact you are making that call into a client, good. Just ensure the database, network or tool you are trying to push is what the client needs and wants. Are you in their niche? How many similar clients has your firm / tool serviced? What is the count of those types of people in your database, tool or network? Will your recruiters truly engage and help your new client find this person?

It floors me that clients will ask many of these questions of our firm or expect us to layout why a person is an exact fit with painstaking detail but turn around and take anyone on who “may” have a solution but “has” no clue to these answers. Maybe I can just start saying, “I don’t know.” Not a chance. Do your homework and make sure your call into HR, a Hiring Manager or a fellow recruiter is advantageous and not a time waster. After all, time has become even more precious in the changing World of Work as we are all doing a lot more with a lot less.

Do you really have candidates? Great, well let’s get them to work and get this economy moving!

Chris

To hire The Recruiting Guy as a speaker or trainer visit The Recruiting Guy or contact The Wellington Group @ info@thewellington-group.com. 

“optimistic (people) are more likely to create their own luck”

This was a great quote I read in a #BNET article yesterday, and yes it had me up all night thinking, “What if all job seekers behaved this way?” Now before you take major offense, stop and think about your attitude and approach to finding a new job. You don’t have to be a displaced worker. No, all job seekers from Executive level to college grads fall into my post. Most people I connect with, literally dozens on a daily basis, for the most part don’t allow for much work, optimism and even fun in their job search. Many people tend to put in little effort and have an unrealistic expectation that “HR” or a “Headhunter” will just pick their resume out of a sea of paper/emails/HRIS profiles and, wah-lah I am hired.

The problem with this false expectation is that people don’t realize just how many OTHER people are looking for a new job or looking to change jobs, so any great employment brand or true recruiting professional is inundated with 100’s (if not thousands) of applicants each day. To that end, those who are bitter or show less than pleasant attitudes, lazy in their application or follow-up, or allow their inner emotions to control their outer attitude to the people coordinating the effort on their behalf, well you get to see the delete key.

Yes I said it; selection is at an all time high!

So how do you navigate this challenge? First start by preparing mentally, that finding a job is real work. You have to develop and execute a strategy; the right tools, a plan for using those tools, network, network, network and follow-up to show you are different from the 300 others who sent a mass LinkedIn message or email (see my previous post on “Don’t Send Your Resume to 50 Recruiters at a Time!”).

As you work through this challenge, be overly optimistic, positive and even contagious with those whom you interact. The receptionist where you dropped off your resume or met as you went in to interview, the recruiter who you have talked with three times about the job (if they are any good), peers that you network with and all the new people you meet while you are on this journey. Put in your mind each morning that you will show a smile and have a great attitude and follow-up, even if not selected for the job. Heck, many times the first person who is selected does not take the offer…are you number two in line?

Also prepare yourself each day on the amount of time and energy you will invest on your job search. I highly caution you not to make it sporadic or from the hip. Calendar out the times each day you will look at your job search agents, alerts, job boards, the people you are following on LinkedIn or the Ladders. See what is new and relevant to your background, move on from those opportunities that are not! Have a well developed and written resume, one which you can tweak to the job you are applying for and speaks to you being a fit for this need.

OK, enough of my rant for the day. After all, I may just get you on the line 3 times as we work through your next career opportunity! But as we do, expect for me to put some work back on your plate to ensure we are making the right match. For as my grandmother would say if I took too long of a break from chopping wood in Alaska, “It’s not going to get done by itself honeyboy, you have to get off your toosh and put some effort into it.”

Good luck in your job search, but take the time to do it right!

Chris

For questions or help on this and many other ideas on how to make your career search more effective contact the staff at The Wellington Group @ info@twgrecruiters.com  or visit The Career Store.

When did granny start “text speak?” I mean come-on, my mother using a cell phone to do more than tell my father she is on the way home and what’s for dinner or a true emergency situation was a big stretch, but not anymore. Now if she can’t read my blog post, see me respond to “Facepage” as she calls it or is not Skype-ing one of my three kidos to check on them, we are in trouble. Serious, granny is not LOLing when she needs to get a hold of one of the four of us, she needs to do it now!

OK mom, grandma(s), sis, cousins, family all over the world and friends…and of course the job seekers and fellow recruiters or HR professionals. The world has changed, and with that, the World of Work has dramatically changed, and continues its evolution at a daily rate! My I-Phone asks to update apps every day, just when I am getting to the mastery level of most of them.

One quick indicator of this is the recent Pew Research Center’s study on, “Americans and their gadgets.” Yes, 85% of Americans now own a cell phone…85%. How many actually own or have home telephone service anymore? I think a more amazing fact is that more people have a cell phone than a computer, 85% to 76%. Why not? With all the new smart phones out there you can get to the web and “Facepage” without having extra baggage!

So what does this mean for recruiters and HR professionals? Great question and if you are asking it now then you are falling behind the times. For instance, many of my clients text me quick notes now, interview updates or if they have a new staff need. They can get my twitter feed right from The Wellington Group main page, and for my international clients, they can just click on the blue phone number and Skype me from any device or computer in the world. Some will even do “face-time” live just to hear my Southern-Alaskan accent. Candidates can get SMS tweeted job alerts, various tips on resume writing, job hunting secrets, etc all by way of text or through numerous smart phone apps and social media we feed into now.

Many of the latest tools, and even some of the tried and true technology, have adapted. I have people on yahoo IM which is now embedded into my ATS and Outlook so I can text or SMS to their profile just as if I am on yahoo all the time. And if we need to send out an urgent job alert to specific people in a niche or say at the CEO level (yes, they ALL have these apps on their smart phones)…one, two, three and see who calls me back! And don’t get me started on our VoIP office system…its “sick.” In fact we have yet to unlock all the capabilities this technology has to help us to get the right people, for the right job in a very efficient and short amount of time. That is recruiting!

So what are you doing to ensure your job search is also leveraging technology to get you to the right recruiter fast? Recruiters, what are you using now to help you uncover that hidden gem of talent by alerting niche groups of your latest staff opening or even temp recruitment need (wow major possibilities coming in a later blog on the impact to the temp world).

OK, so mom is texting as is John to confirm his interview so I need to hit the I-Phone, plus Ray has figured out how us single parents can order a great meal with a few touches to the screen…way cool! Stay tuned for more tips on leveraging technology in the ever changing World of Work.

Make it an excellent day!

Chris

**Note, we will not catch my father even answering his cell phone, when grandpa starts OMGing, then we are all in REAL trouble!

To retain The Wellington Group on your current talent needs, contact us at info@twgrecruiters.com or +1 910-338-2795. You can visit us on the web at www.twgrecruiters.com.

Now, yes now is the time to get proactive for the upswing in the economy and the coming job market. As we headhunters know, companies are hiring again and new positions are being approved daily. And this is not just a US based movement but an international lift to the global World of Work.

Great news right? Yes, but with so many people either out a of job, in a temporary or “quick fix” job or looking to change jobs you better be ready for the competition! One of the best ways to get noticed quickly on the web in our current technological times is with an internet resume. What the heck is that?

An internet resume is quite simply a way for perspective employers and professional recruiters to find you quickly and easily on-line. More than just a LinkedIn or Twitter account, having a true-to-form resume existing on the internet, outside the mainstream jobs boards, can help you get noticed instantly and more efficiently. Without getting too technical or giving away all my trade secrets, it’s like typing in your name, experience and a company you have worked for and WHAM the internet delivers your resume right to my computer screen.

Some great examples of internet resume building and hosting resources are Google Resume, Visual CV, Resume-Builder and getmyonlinecv.com. For a little more time and investment into your future you can build your own custom site like my friend Scott Corwin has done. As I mentioned above, your internet resume should be outside a pay-to-play job board or niche network and more public so you can be found. Thus, Google, Yahoo, and personal URLs are great places to build, house and control your internet resume.

Need help developing that perfect resume, no problem as the internet has you covered. Many sites and services like CVTIPS and iProfile exist with ideas on formatting and keyword building to help make your internet resume even more attractive to current technology. Or, you can always visit us at The Career Store to receive expert advice from Linda Gutin and others on the team.

So get busy and get your resume online. How else am I supposed to find you for that next great career opportunity? Good luck. 

Chris

For questions or help on this and many other ideas on how to make your career search more effective visit The Career Store or contact The Wellington Group @ info@thewellington-group.com.

Social Media and the Corporate Impact Part I 

To put this blog piece in context, Social Media for this blog is any third party on-line or internet based networking or people-connecting tool. Examples of such are Facebook, Eacademy, Plaxo, Myspace, U-tube and Twitter. What I am not referencing are internal corporate “wanna be” social networking tools, associations (most of which have gone “on-line” now to save on cost), static websites, email, instant messaging or even the ever prevalent texting.

Why did I highlight the difference? In the next couple of blogs I will be talking about the trends I have seen and researched and the data which exists about social media or social networking and its impact to the corporate environment. Those non-social media types are many times already present in the workplace as companies provide employees with limitless emailing, cell phones (or the policy that it’s ok to have it with you and work) and texting, instant messaging solutions, web-based company portals, on-line meeting programs, and on and on.

The goal of my blogging about this topic is not to create hype or fear about allowing such uses in the work place, but rather highlight the fact that the World of Work has changed. In just a few short years we have gone from telecom and land-lines ruling the communication method and business sectors to flat screen monitors with built in web-cams on employee desks and Blackberry’s in the hand of all those around the conference table.

I hope you enjoy these pieces and please do leave your thoughts and feedback on this topic as you never know who on the web might just like what you have to say!

Chris

To hire The Recruiting Guy as a speaker or trainer visit The Recruiting Guy or contact The Wellington Group @ info@thewellington-group.com. 

Recruiting and Technology: Session 3

There was a recent discussion on ERE and LinkedIn about what a “modern” applicant tracking software (ATS) tool should include and the ROI for your business. Many of my consulting clients in the staffing or executive search business ask my opinion on, or are seeking, a new tool as the current tool they have is not being used or does not have the latest bells and whistles. Below is my response to this question, which has generated a lot of interest and discussion.

It seems people are looking to buy or enhance current ATS systems as technology continues to advance. I have done a lot of work with various ATS tools over the years through my exposure with sitting in technology positions / chairs within industry and HR associations. While I do have favorites and have gone as far as to be a SME and / or reference for 2-3 tools, I would say “it depends.” A true ATS tool used in the staffing / recruitment arena is very robust and not just a tracking and on-boarding tool utilized by HR. A true staffing / recruitment ATS tool not only tracks applicants, but is intuitive to the job order(s), client(s), and end user(s) for the candidate so one note in the system follows all points. The top tools on the market right now even go as far as to incorporate the following:

1. Web based
2. Integrated email which auto-tracks to all records
3. Third-party tool friendly (i.e. able to utilize some of the hot tools like Contact Capture and Diver)*
4. VoIP / Network phone integration for auto-dialing and call tracking
5. Can produce reports easily with NO extra costs
6. Integrates with your website
7. Email or at least sendouts tracking (are they being looked at, if so how often and by whom)
8. Applicant tracking back to the specific job (auto-parsing)

The reverse should be true as the ATS should also be able to act as the CRM tool for client management so recruiters are not trying to track down notes, a sales rep or looking through other systems to get valuable information about a client or manager. The best tools are based on a CRM platform where both the client and the candidate are treated as a potential lead and everything has a time stamped tracking (this way you can meet various employment standards and regulations by clients and the government). Bad tools make you work for it on the client side. Worse, bad tools require more tools to manage clients in say salesforce.com* or ACT.*

One should look through all the activity for your company to see just how robust of a tool you need and use this as the benchmark for making a decision. Far too many recruiters and firms jump into a tool based on costs or the friendly rep and it cost them 10 times to get out of it! If it is not easy and intuitive for the staff, it will not be used…hands down from experience!

Feel free to connect with me off-line and I can share what my top 5 ATS tools are…

*Contact Capture, Diver, salesforce.com and ACT are all trademarked products.

For assistance with your Job Search from Chris Wellington and others on the staff visit
The Career Store or Get in Touch.

Recruiting and Technology: Session 2

As I tour the country and work with various recruiters and professional headhunters I can’t help but to chuckle at the complaints the modern recruiter (corporate, executive search, staffing and basement dwellers) all seem to have. My internet is too slow, CareerBuilder is down again, my wireless mouse is not working, and on and on. It was not that long ago when we had to fax or hand deliver resumes and you were lucky to get a company email to contact some hiring manager or job seeker.

Now, I have a flat screen TV in my office and can’t live without all the small technology toys to include the so aptly named crackberry! Well most of it I can live without and probably become an even more productive recruiter and member of society, except my multiple monitors! I remember the first time I heard about running dual monitors for recruiting. I had seen the concept for call centers and IT developers but never thought it would apply to me. I was wrong.

I was attending a Top Echelon conference and one of the main presenters was hosting a training session. He had two screens being projected and showed how to run their ATS tool on one screen and look at a candidate or job order on another. What? Yeah I said that and laughed it off but Tiffany who was with me said, “Pretty cool.” Ok, so maybe there was something we were missing here. So, we asked what does it take to set up dual monitors in our office.

The set up was very easy, and after a few years now I have assisted numerous recruiters and companies, with various laptop or desk top hardware configurations, transition into the multiple monitor mode. If you are paying attention I said multiple monitors as I have found out with my laptop and docking station that I can have three monitors, and have since found a great USB product that will allow me to run up to five (yes, not enough desk space).

So why multiple monitors? As I learned at that conference; efficiency, efficiency, efficiency. I am sure there are a number of other gains like cost savings on printing, speed to market, enhanced phone time, etc. But it is great to have the resume of the person you are talking with on one screen, your ATS on another and the job order or client website on the third. Not to mention, but hey I am the boss, facebook or Yahoo IM running to see who I might ping during the day.

All told, running a dual or multiple monitor configuration is not that big of an investment, even for an entire team of recruiters and researchers. The enhancements you gain far outweigh the time and cost to set this technology up. Plus, you seem smarter to the person on the other end of the phone when you can Google a word or phrase they mention and say, “oh yeah here is what you are talking about!”

To engage The Recruiting Guy to train or consult with your staff visit our services page or contact The Wellington Group @ info@thewellington-group.com.

For those who are unaware of what Bounty Jobs appears to be here is the website; no secrets, as I truly believe success in the recruitment business all has to be transparent or the end result, the job seeker taking a position with the hiring company, will not happen. www.bountyjobs.com

Bounty, like many other “tools” or HR / Recruitment short cuts before and after them, truly does not understand the motivation of human nature. People want to communicate and be part of an engaged community. Honest people genuinely want the resources a Bounty or others can provide to help make these invaluable connections possible. Most run-of-the-mill, basement dweller or 3 month recruiters can’t provide the knowledge base, infrastructure, bandwidth or network a “tool” like Bounty Jobs promises to deliver. A couple great examples are Facebook and inside919.com. For the most part they are free and unrestricted and as a result, people are making not only money but building empires, finding careers, creating causes and even reconnecting with old friends from remote Alaska. If this is the case then why do these “tools” want to restrict the very ingredient which can make them a king’s ransom?

Here are excerpts from the “non-typical email” myself and my staff, industry peers, clients and vendors received TODAY from Bounty Jobs, cut into the pieces that one assumes to hit their message to the core.

We want total control of a process that can’t be totally controlled in order for it to be a true success.

“Unlike the typical “how it works” email… With 20,000+ registered headhunters (and counting!)…, we will be [re] moving the name of the hiring company one step further into the BountyJobs process… BountyJobs remains absolutely committed to providing an efficient communication and recruiting solution. ”

While my firm is using Bounty at the request of a couple clients, we (the team, the clients and all involved) agree the handcuffs by this “tool” inhibits communications and any chance of immediate success and long term survival of this “tool.”  How long will they be around? I am not sure, but I have seen many “tools” come and many go, with most that are remaining now on the edge of financial crises in this current economy because they do not allow for full human interaction which is the very root energy of the recruitment and HR professions.

The complete link to their new Q&A for recruiters and hiring companies on these changes can be found at: http://image.exct.net/lib/fefc1174706500/m/1/Company+Name+FAQ.pdf

My advice is think twice before engaging in these resource robbing “tools.” Take the time to ravage their sites for information on the true fulfillment rates verse just number of jobs posted and recruiters involved. After all, graduate school did teach me statistics and how numbers can always “look beautiful in the eyes of the reporter.” Best of luck in your recruitment efforts.

Chris

To engage The Recruiting Guy to train or consult with your staff visit our services page or contact The Wellington Group @ info@thewellington-group.com

 Are you keeping up with the future of being recruited? Part 1

Ok, so we don’t refer to WWW or the “World Wide Web” any more. In fact the internet has become so common place in our global society that I can talk via Polycom phone with Egypt in the morning and my family in remote Alaska in the evening without ever dialing a phone number.

WOW, technology has come a long way in a short amount of time. But as such, so has the way in which technology is used for finding a job, or better yet the job finding YOU! For example, a Plant Manager in what was once thought obscure nowhere is now expecting us to “paste and send a LinkedIn profile” of his ideal candidate(s) for a junior food processing engineer along with their resume.

Think about what I just wrote above for it was not that long ago when the Plant Manager of this facility was taking resumes from the people I was assisting via FAX. Yes, FAX. Now he wants to see what others have said about this person via social media on the internet. Better yet is the fact that he responded to my tweet about the new Facebook app for my Blackberry Bold.

So, what does that mean for you in both an active and passive job search (to be wanted is great, to be wanted when you have a great job means growth)? The hard fact is that having a professional social medial account which highlights your experience, education and accomplishments can get you to that wanted but not looking status much faster and in better standing than your peer at XYZ Company who still thinks the internet is a joke.

Your homework, pick a great social media site that people can find you on and build out your network, profile, career accomplishments and references so that next growth opportunity finds YOU before it finds someone else.

Chris

^{For assistance with you new resume visit the career store or contact The Wellington Group @ info@thewellington-group.com.}